Ordering from sunrisecards
cards and gifts can be purchased directly from this site using paypal , we are also happy to accept cash , postal orders or cheques, please be aware if paying by cheque we will wait for your cheque to clear in our account before sending out your order.
If you would like something specially made then please contact us using the contact form on this site . We will then contact you via e.mail to discuss your requirements. You will be kept informed every step of the way and the design can be changed until you are completely happy with it.
If you require personalisation , we will need you to e.mail us the exact details which we will put onto the item exactly as we receive them. We cannot be held responsible for any subsequent spelling mistakes.
Postage and packaging
We try to keep the postage charge as low as we possibly can and offer discounted postage for muliple purchases. Please be aware that the postage price charged also includes an amount for packaging materials.
If you would like a quote for postage and packaging then please do not hesitate to contact us.
If you are local to Basildon Essex , then we can probably deliver your order personally so please contact us first.
Delivery
If your order is for a special occasion or you need it by a certain date please inform us so we can make your order a priority.
Please be aware if you place a big order that we both have other jobs and will need time to get it ready for you. We will keep you up to date on a regular basis via e.mail.
Returns
We want you to be happy with your purchase from Sunrise cards. If you are not completely satisified for any reason then please e.mail us with your concerns. If we cannnot solve the problem then we will provide you with details for the return of the item, which must be returned within 14 days for a full refund. The item must be in its original condition.
It is at our discretion as to whether we refund postage costs.
Unfortunately we cannot provide refunds for personalised items as they cannot be resold.
We take great care in building up a good relationship with our customers via e.mail to hopefully ensure that the item you recieve is exactly how you want it.
Business / Correspondence Address
2 Purleigh Close , Basildon , Essex , SS13 1RJ
Telephone 07981109339